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Do You Have IT Organizational Clarity?
This is the first in a series of posts on the subject of IT Organizational Clarity. The general concept of Organizational Clarity is clearly laid out in Patrick Lencioni‘s wonderful leadership fable,...
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Do You Have IT Organizational Clarity – Part 2
My previous post introduced the topic of IT Organizational Clarity, discussed common symptoms arising from a lack of Organizational Clarity, and suggested two dimensions through which clarity can be...
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Do You Have IT Organizational Clarity – Part 3
This picks up on Part 1 and Part 2 in this series on IT Organizational Clarity. In Part 1, I discussed the importance of IT Organizational Clarity, the symptoms when clarity is compromised, and the...
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Do You Have IT Organizational Clarity – Part 4
This picks up on Part 1, Part 2 and Part 3 in this series on IT Organizational Clarity. In Part 1, I discussed the importance of IT Organizational Clarity, the symptoms when clarity is compromised, and...
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The Major Drivers of IT Performance
This is a guest post by my valued and esteemed colleague, Roy Youngman. This appeared this morning on his blog, and I loved it, so invited him to re-post it here. Enjoy!...
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COBIT – Good News… Bad News!
COBIT is described by its creators, ISACA, as a “Framework for IT Governance and Control.” Celebrating it’s 15-year anniversary, COBIT provides an excellent framework for helping bring IT under...
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How Good are your IT Capabilities and How Good do they Need to Be?
This will be the first in a series of posts about assessing the “goodness” of IT capabilities, both in terms of your current state (how good your IT capabilities are) and ‘desired’ state (how good they...
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How Good are your IT Capabilities and How Good do they Need to Be? – Part 3
This is the 3rd in a series on assessing IT Capabilities. (See Part 1 and Part 2) A Quick Recap Part 1 introduced some assessment principles I’ve found to be important. Part 2 defined the term IT...
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The Keys to IT Demand Management
Once again, I’m posting in response to a reader’s emailed question. The reader wrote: While trying to understand the difference between Demand management, Portfolio Management and Project management...
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ITIL and the Business Relationship Manager: Avoiding the Performance Trap!
I have good news, and I have bad news! The Good News… The IT Infrastructure Library (ITIL) 2011 edition and the ISO/IEC 20000 standard for IT Service Management formalized the existence of the...
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